We accept product returns within 14 days from the date of purchase, provided that:

• The item is unopened, unused, and in its original condition and packaging
• The product has not been damaged, tampered with, or used in any way

Once your return is received and inspected, we will issue a full refund, Exclude the shipping cost.

To initiate a return, please contact our customer service at contact@otcha.store .

This return policy complies with Google Merchant Center policies and is designed to ensure a safe and fair shopping experience for all our customers.