Privacy Policy

Welcome to Otcha – your go-to online store for premium hotel essentials, including mattresses, slippers, toiletries, and more. By accessing and using our website (Otcha.com), you agree to abide by the following terms and conditions. These policies are designed to ensure a seamless shopping experience while protecting both our customers and our business.

Use of the Website
- You are welcome to browse and purchase products in compliance with these terms.
- Unauthorized or unlawful use of the website is strictly prohibited.
- All content, including product descriptions and images, is for informational purposes only.
Orders and Payments
- We accept secure payments through multiple methods listed at checkout.
- Once an order is confirmed, it is final and non-refundable after shipping.
- Pricing and availability of products are subject to change without notice.
Shipping and Delivery
- We offer fast and reliable shipping with costs based on your location.
- Delivery times vary depending on your region and shipping provider.
- Otcha is not responsible for delays caused by third-party logistics services.
Returns and Exchanges
- You can return products within [number of days] per our return policy.
- Items must be in their original condition and packaging.
- Refunds are processed according to our refund policy.
Intellectual Property Rights
- All text, images, logos, and content on Otcha.com are protected under intellectual property laws.
- Unauthorized use, reproduction, or distribution is prohibited.
Changes to Terms
- We reserve the right to modify these terms at any time, and updates will be posted on this page.